Tracking your parcel

Your parcel is on its way to your bathroom...;)
To find out exactly when it will be delivered, click here. If you have a question, our Q&A is here... Otherwise, our team is always available should you need anything!

P.S.: You’ll find your tracking number in your order confirmation email

Returning or exchanging your products

You can return a product to us as long as it is intact, unopened, and in its original packaging. For any returns, please send an email to [email protected] with your order number and detailing the product(s) you’re returning and the reason why you’re returning them. We will then send you a return label and proceed to the refund of the product(s) in question once we’ve received them.The exchange or refund of your items is possible within 14 days from the date of the order.

Contact us

Are you having trouble with the transporter or was your parcel damaged when it arrived? We’re here to help. Send your questions to [email protected] or use the chatbot on the bottom right-hand side of your screen.